Privacy Policy


Effective date: 1st day of November, 2025


www.r-rec.ie (the "Site") is owned and operated by R-REC. 

R-REC is the data controller and can be contacted at:


info@r-rec.ie

0852739478

Sneem, Co.Kerry, V93RD90


1. INTRODUCTION

R-REC is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, and protect your personal data when you:

  • Use our website
  • Book services
  • Rent equipment
  • Participate in recovery sessions or events

This policy complies with:

  • The General Data Protection Regulation (GDPR)
  • The Data Protection Act 2018 (Ireland) ()

2. DATA CONTROLLER

R-REC is the data controller responsible for your personal data.

If you have any questions, contact:
info@r-rec.ie

3. PERSONAL DATA WE COLLECT

We may collect and process the following data:

a) Identity & Contact Data

  • Name
  • Phone number
  • Email address

b) Booking & Transaction Data

  • Booking details
  • Payment information (processed via third-party providers such as SumUp)

c) Health Information (Special Category Data)

  • Information provided in waiver forms
  • Relevant medical or physical condition disclosures

This data is collected only where necessary to ensure safe service delivery.

d) Technical Data

  • IP address
  • Browser type
  • Website usage data (via cookies)

4. HOW WE COLLECT YOUR DATA

We collect data when you:

  • Book services online
  • Contact us via email or phone
  • Complete waiver forms
  • Use our website

5. HOW WE USE YOUR DATA

We use your data to:

  • Provide and manage services
  • Process bookings and payments
  • Ensure your safety during recovery sessions
  • Communicate with you
  • Comply with legal obligations

We only process data where we have a lawful basis, including:

  • Contract performance
  • Legal obligation
  • Legitimate interest
  • Consent (for health data)

6. SHARING YOUR DATA

We do not sell your personal data.

We may share data with:

  • Payment processors (e.g. SumUp)
  • IT and website providers
  • Professional advisors (if required)
  • Authorities where legally required

All third parties are required to comply with GDPR and protect your data ()

7. DATA STORAGE & SECURITY

  • Your data is stored securely
  • We take appropriate technical and organisational measures to protect it
  • Access is limited to authorised persons only

GDPR requires businesses to ensure data security and confidentiality ()

8. DATA RETENTION

We retain personal data only as long as necessary:

  • Booking data: up to 6 years (for legal/accounting purposes)
  • Health/waiver data: retained only as required for liability protection
  • Marketing data: until you withdraw consent

9. YOUR RIGHTS (GDPR)

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion (“right to be forgotten”)
  • Restrict processing
  • Object to processing
  • Data portability

To exercise your rights, contact: info@r-rec.ie

10. COOKIES

Our website may use cookies to improve user experience.

You can control cookies through your browser settings.

11. THIRD-PARTY LINKS

Our website may contain links to third-party websites.

We are not responsible for their privacy practices.

12. UPDATES TO THIS POLICY

We may update this Privacy Policy from time to time.

The latest version will always be available on our website.

13. CONTACT

For any privacy-related queries:

info@r-rec.ie

You also have the right to lodge a complaint with the Data Protection Commission (Ireland).